RealMosaic Security and Reliability | Managed CMS for Agencies

Security and reliability

Built for agency portfolios where stability matters, with clear boundaries, controlled change and predictable publishing.

Book a demo Read FAQ

This page outlines the platform controls and shared responsibilities used across RealMosaic. Specific operational details are covered during onboarding.

Platform boundaries

Clear separation between authoring and public site delivery
Public delivery is read focused, while publishing happens in the admin system
Predictable output to support caching and reduce surprises
Site isolation as a first principle for multi site operation

Access control

Account authentication and role based access controls
Granular permissions for admin modules and actions
Clear separation between agency users and client editors
Permissions and guardrails to reduce accidental changes

Change control

Release discipline focused on stability
Theme workflow with history, comparison and restore for safer changes
Publishing guardrails to protect layouts and brand
Clear communication during early access and rollout

Reliability

Cache friendly delivery patterns designed for stable performance
Clear boundaries between admin and public delivery
Operational practices designed to reduce surprises
Escalation paths for platform level issues

What agencies can expect

Guided onboarding and recommended role settings
Support channels and escalation paths
Practical advice for permissions, publishing and change workflow
Clear boundaries between platform responsibility and agency responsibility

Shared responsibility

Subtle Difference manages the platform boundaries, infrastructure and core workflows
Agencies control user access, client permissions and publishing practices
Good password and access hygiene remains important
Recommended role and access settings are covered during onboarding

Book a demo View pricing Contact