Security and reliability
RealMosaic is designed for agency portfolios where stability matters. The focus is clear boundaries, controlled change, and predictable publishing so you can run multiple client sites with confidence.
This page is intentionally high level. Deeper operational details are covered during onboarding.
Platform boundaries
- Clear separation between authoring and public delivery
- Public delivery is designed to be read focused, with controlled publishing from admin
- Deterministic rendering approach to reduce unexpected output
- Tenant isolation as a first principle
Access control
- Strong authentication and role based access controls
- Granular permissions for admin modules and actions
- Clear separation of agency users and client users
- Governance patterns to reduce accidental damage
Change control
- Disciplined release process focused on stability
- Theme workflow designed for safe iteration and rollback
- Publishing is structured to protect layouts and brand
- Clear communication around changes during early access
Resilience
- Offsite backups and recovery posture
- Monitoring and alerting for platform level incidents
- Operational hygiene focused on repeatable deployment
- Performance minded delivery patterns for availability
What agencies can expect
- Guided onboarding and recommended governance settings
- Support channels and escalation paths
- Practical advice for roles, publishing, and change workflow
- Clear boundaries on what is platform responsibility versus agency responsibility
Shared responsibility
- We secure the platform boundaries, infrastructure, and core workflows
- You control who has access, and how clients publish content
- Security improves further with good password and access hygiene
- We will recommend settings based on your risk profile